Hello.
Just to clarify.
Log directory is being used when you execute a packages.
When you map source table/file to target table there is an options which allows you to import data.
During this process log file is also created but it is not stored in logs directory.
To see the log file click the log tab.
If you cannot load anything at all please email us the following information.
Table creation script.
Example of data.
Import Script
Mike